Getting Help

For students and instructors:

The E-Learning Technologist provides technical support and services to students and instructors during normal office hours (9:00 am - 5:00 pm). 

To obtain help when on-campus please visit the E-Learning Technologist's office on the 2nd floor. 

To obtain help when off-campus please call the E-Learning Technologist directly at (807) 626-1871 (leave a message if not available) or email at

For staff:

An off-site IT Technician generally provides support on an as-needed basis.

On-Call Technical Support

When students are on-campus outside of normal office hours including weekends there will generally be made available an on-campus technical support person. 

In the event an IT person is not available on-campus, a technical support person located off-campus will be put on-call (stand by).  To obtain help during these times (students and instructors) please call the on-call technical support line at cell phone 621-8517. 

Note that on-call technical support is only available when students are in-town and attending on campus sessions.